Innovation is a must in any market today due to the high volume of competition. Our digital printing capabilities allow us to change and/or adjust any graphics quickly with little to no cost to you and still maintain the quality we stand for.
Fulfilling orders and kitting packages should be left to our experts that many business may not posses. Many clients have numerous questions before proceeding, here are some examples.
How much is your minimum order?
One. We provide a full range of various printing capabilities, which include long term flexographic and short run digital printing. Our knowledgeable staff can advise you on the best and most economical ways to get your job produced.
What is the typical turnaround time?
That depends on the specific job. More work is required by some print jobs than others. When you need to have color proofs, or new plates or tooling, they can add extra days onto the completion date of your job. However, we take great pride in exceeding the expectations of our customers, and aim for timely delivery, frequently earlier than needed.
What kind of artwork will I need to supply you with and how?
Adobe Illustrator is our preferred format for prepress files, saved as PDF, EPS or AI, and all fonts converted into paths. Photoshop and Adobe InDesign files can also be accepted, saved at 300 dpi and higher. We cannot accept JPEGs unless they are supplied at 300 dpi. Please don’t send us files that have been pulled off of a website since they aren’t suitable for printing.
Do you provide graphic design services?
Yes we do.
If you are in need of design services, you can visit our Graphic Design Services page for more information.
Which credit cards do you accept?
All major credit cards are accepted by us, including Mastercard and Visa. We require that a credit application be filed for corporate clients.
What if I will be reselling a label product? What can I do to prevent it from being taxed?
A resale certificate will need to be submitted to us. Our accounting department can help you to ensure you aren’t charged double taxes.
On my quote there is a line item called ||Plate and Die|| charges?
Foil or Flex stamping printing processes require plates for every color that is printed. They are “one-time charges, as long as no changes are made to your artwork where new plates will be required. Cutting dies are a type of metal tool for cutting labels from printed web. Typically they are laser machines. There will be a one time charge for each cutting die. Less expensive magnetic dies are also supplied by us. Digital prints frequently use them.
Why do I have such similar price quotes on different quantities?
No matter what the order amount is, each label has the same setup process. Flexo labels require registration, material to be loaded, dies to be positioned, plates mounted and every station to be inked. It can take hours for this process, and no usable labels get produced during this time. The setup costs get amortized over the label quantity. So due to identical setup costs, a 1,000 order will cost almost the same as a 2,000 order.
What is the difference between lamination and varnish?
Varnishes are liquids that during a production run get applied like inks.
At printing time the liquid gets cured, which protect the printed surface underneath from getting scuffed. Laminations are a type of clear film that gets applied to the label’s surface. Typically they are more scuff resistant and durable.
I received a higher quantity on my order?
It is an extensive set-up process involving a lot of costly materials. This results in it being difficult to estimate an exact amount. We add an extra 10% to the quantity you request to guard against higher than expected waste amounts. The industry standard for acceptance order variance is +/- 10%. If “no unders” or exact orders are required, when placing your order please advise us of this.
Is flexographic printing best for me?
This is a high resolution type of printing that utilizes polymer plates which directly image onto the substrate. This type of printing is economical, fast and used widely throughout the labeling industry.
If I have provided you will everything that needs to be done why is a proof needed?
A proof helps to ensure that your art gets produced according to what your requirements are.
You approving the final proof gives assurance that you’ve looked through each of the job’s details (layout, text, colors) and approved that everything is accurate. It is the responsibility of the customer to make sure that all errors have been identified prior to it going to print. Over the long term this helps to prevent waste of materials and deadlines getting pushed back.
Keep in mind that colors, art and graphics will show different results when seen by the individual eye, on high quality proofing systems, color laser, inkjet or computer display. The only way of ensuring an exact match to your total and complete satisfaction is you doing a press check. That involves IPG overnighting the print sample for a press check so you do not have to be present.
On a label what maximum amount of colors can be used?
Our press has 10 maximum stations that can be used for spot colors, process colors and/or varnishes. Any of these combinations may be used as long as total is no more than 8.
What are UV coated labels? These labels have an aqueous finish placed on them to help protect them from the elements? Which material offered by Integrity Packing is most cost efficient?
For labels the typical lead time is 4 to 10 working days starting when your proof has been approved. That provides enough time for efficient scheduling as well as a sufficient amount of time for perfectly printing the job, and then having our QC team check everything out and ensure that it is the finest quality before shipping or delivering your order. Time may be added based on raw material availability.
What is an eyemark/eyespot?
An eyemark, or eyespot, is a small rectangular printed area located near the edge of a web or design. The eyemark reader is triggered by the eyespot as the web passes by, to control register of the printed design with subsequent form, fill or seal equipment or operations. Generally the eyemark pathway should be clear of obstructing design or text.
If I need to have barcodes printed how do I get them?
Barcodes are controlled and issued by the Uniform Product Code Council. They can be contacted at (937) 435-3870. They will issue a set of numbers to your company for a fee that you can use for your product’s barcode. We then can use this number for producing barcode artwork for your labels. You can contact Uniform Council Code, Inc. online at: uc-council.org.
Can we send containers to you to measure the best dimensions for my labels?
Yes, we will be more than happy to measure any container you send it for its label size. When doing it yourself, it’s very important that your label be sized so that it is 1/8″ away at least from any edges or before there starts to be a curve in the label. That allows for some play when placing the label onto the container.